Privacy Policy

1. Information we collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, and mailing or service address.
• Home and energy information, such as homeownership status, electric usage or bills, roof and property details, energy goals, and information you choose to provide for a solar review.
• Communications, including messages sent through our website chat, email, telephone, or text message.
• Website and device information, such as browser type, device type, approximate location derived from an IP address, pages viewed, referring pages, and interaction data collected through cookies and similar technologies.

Please do not send Social Security numbers, bank account details, or other highly sensitive information through the website chat.

2. How we use information

We may use information to:

• Respond to questions and provide requested solar information or consultations.
• Evaluate potential solar options and coordinate quotes, designs, or next steps.
• Communicate about your inquiry, appointment, project, or requested services.
• Operate, secure, analyze, and improve our website and customer experience.
• Maintain business records, prevent fraud or misuse, and comply with legal obligations.

3. Text messages and mobile information

If you provide a mobile number and separately agree to receive text messages, we may send messages related to your inquiry, appointments, solar consultation, or other communications you requested. Consent to receive marketing texts is not a condition of purchasing goods or services. You may opt out at any time by replying STOP; reply HELP for assistance. Message frequency varies, and message and data rates may apply.

We do not share mobile information with affiliates or outside parties for their own marketing or promotional use. We may disclose it to vendors that help us provide support or messaging services. Text-message opt-in records and consent are not shared with third parties for their independent use.

4. How we disclose information

We may disclose information in the following circumstances:

• Service providers. We use providers that support website hosting, analytics, customer relationship management, communications, and other business operations.
• Solar and project partners. When needed to fulfill your request, we may share relevant information with installers, equipment providers, financing providers, utilities, or other partners involved in evaluating or delivering a solar project.
• Legal and safety reasons. We may disclose information when required by law or when reasonably necessary to protect rights, safety, property, or the integrity of our services.
• Business transactions. Information may be transferred as part of a merger, financing, acquisition, sale, or similar business event, subject to applicable law.

We do not sell personal information for money.

5. Cookies, analytics, and third-party tools

Our website uses Google Analytics to help us understand website traffic and improve performance. Google Analytics may use cookies or similar technologies to collect usage and device information. You can manage cookies through your browser settings or use Google’s Analytics opt-out tools.

Our website also uses a LeadConnector/HighLevel chat widget and related customer communication tools. Information you submit through the widget may be processed by those providers on our behalf. Third-party services maintain their own privacy practices, and their policies may also apply to their processing.

6. Data retention and security

We retain information for as long as reasonably necessary to provide requested services, maintain business and legal records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no system or transmission method can be guaranteed to be completely secure.

7. Your privacy choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to receive information about how it is used or disclosed. You may also withdraw consent where processing is based on consent. To make a request, contact us through the website chat and begin your message with “Privacy Request.” We may need to verify your identity before completing a request.

You may disable cookies in your browser and may opt out of text messages by replying STOP.

8. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it as appropriate.

9. External links

Our website may link to services or websites we do not control. We are not responsible for their privacy or security practices. Review their policies before providing information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when the current version became effective. Material changes will be posted on this page.

11. Contact us

For questions or privacy requests, contact US Solar Consulting through the chat widget on this website and include “Privacy Request” in your message.